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Cool LA

UPDATE: This program is currently closed for redesign and restructuring, with a planned relaunch in Spring 2024.

UPDATE: This program is currently closed for redesign and restructuring, with a planned relaunch in Spring 2024. For questions or assistance on existing marketplace orders, call the customer support line at (844) 363-7833 or email


About Cool LA

Cool LA helps LADWP customers better manage the impacts of extreme heat caused by climate change, especially older adults, income-qualified families, and those living in underserved communities where hot weather has an especially significant impact. Cool LA includes increased rebates on various types of cooling units to help LADWP customers overcome the health risks associated with extreme heat.

In addition, a new monthly payment program – Level Pay – is available to help customers smooth out their electric bills across twelve (12) monthly payments.

Some Cool LA offerings require customers to be current participants in one of the following programs: EZ-SAVE, Senior Citizen / Disability Lifeline Rate, Physician Certified Allowance Discount,  and Life-Support Equipment Discount. Visit program page to learn more or to sign up for one of these qualifying programs.

Cooling Rebates

Income-qualified residential electric customers are eligible for a rebate of up to $225 on the purchase of select air conditioners (Window AC / Wall AC / Portable AC: limit of two units) through the Cool LA Marketplace.

Ways to Save

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Efficient Product Marketplace (EPM)

Cooling Rebates and Savings

Get a $100 rebate on an efficient, smart thermostat – manage your energy use, manage your savings. Shop our Cool LA Marketplace with up to $225 rebates on new cooling units.

More ways to save Find your perfect product
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More Hot Rebates, Cool Savings

Rebates for a pool pump and motor, windows, whole house fans and more – to help you lower your energy bills.

Learn more
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Level Out Your Bills

Monthly billing is here! Sign up for Level Pay to get a predictable bill each month for easy budgeting.

Learn more

Other Cool LA Programs

AC Optimization Program Banner

The AC Optimization Program provides eligible residential and commercial LADWP customers services by certified, professional heating, ventilation, and air conditioning (HVAC) technicians from approved, licensed contractors to analyze cooling systems and provide basic maintenance and efficiency services.

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LADWP Power Savers is an energy management program for residential and small commercial customers that allows remote adjustments of your thermostat up during the high energy-use season.

Additional Resources

Campaign Toolkit

Download social media images and flyers to help spread the word!

Partners and Initiatives

LA 100 Equity Strategies Initiative