Residential Services

Water Quality

Upholding Our Mission

At LADWP, we know how important water is to your daily life, the health and safety of your family and the overall viability of our city. We want you to know that Water Quality is our utmost priority and our mission is to deliver reliable, safe, high-quality water to you, our customer in an efficient and publicly responsible manner.

Drinking Water Quality Report

This annual regulatory publication is a report card on the quality of the drinking water LADWP provides to its customers. It contains information on our sources of water, monitoring, and testing results and how we meet drinking water requirements.

Learn more about the annual Drinking Water Quality Report

Hydration Station Initiative Program (HSIP)

Help promote accessibility to clean drinking water and reduce single-use plastic waste in your community when you participate in the HSIP program. Best of all we’re offering cash back when you install or refurbish a hydration station in your area. Help L.A. stay Water Strong.

Learn more about the HSIP

Have you noticed a change in water quality?

The Los Angeles Department of Water and Power (LADWP) diligently works to ensure consistent water quality at your tap. So, if you have a persistent water quality problem such as discolored water, strange odors, or unidentifiable objects from your tap, you should report the problem. 

 

Drinking Water Public Health Goals Report 

This report provides information regarding the current state of Los Angeles’ drinking water and strategies to further improve water quality to achieve public health goals (PHG).

 

Water Quality Issues

For Water Quality issues, you can also report the problem by calling LADWP Customer Service.