Featured Programs
Low Income Home Energy Assistance Program (LIHEAP)
The Low Income Home Energy Assistance Program (LIHEAP) helps eligible income-qualified households to manage and meet their immediate home heating and/or cooling needs.
Level Pay
Monthly billing is here! Level Pay is a new, convenient monthly bill payment option that helps you budget for your LADWP bill and pay off past due amounts.
Financial Assistance Programs
Additional Resources
Do You Qualify for Financial Assistance?
Fill out our Financial Assistance Qualification Form to see which programs you qualify for.
LADWP Cares
Whether you're past due or need help staying current on your payments, we can help you find the resources you need.
Payment Agreements
LADWP wants to make sure your service is never interrupted just because you are short on cash. Contact us before your bill becomes delinquent so we can reach an agreement on a payment plan.
CA State Utility Bill Assistance
State Funds for qualifying residential LADWP customers with unpaid utility bills.
Customer to Customer Assistance Fund
LADWP is partnering with the United Way of Greater Los Angeles to help customers in need with their utility bills this winter. Through the LADWP Share Project, one-time tax deductible donations from customers and LADWP employees will be used to help offset qualified customers’ utility bills with a bill credit.
Other Agency Programs
Dial 2-1-1 or 1-800-339-6993, or visit the 211 LA website to find the help you need.