|UPDATE: This program is currently closed for redesign and restructuring, with a planned relaunch in Spring 2024. For questions or assistance on existing marketplace orders, call the customer support line at (844) 363-7833 or email firstname.lastname@example.org.
About Cool LA
Cool LA helps LADWP customers better manage the impacts of extreme heat caused by climate change, especially older adults, income-qualified families, and those living in underserved communities where hot weather has an especially significant impact. Cool LA includes increased rebates on various types of cooling units to help LADWP customers overcome the health risks associated with extreme heat.
In addition, a new monthly payment program – Level Pay – is available to help customers smooth out their electric bills across twelve (12) monthly payments.
Some Cool LA offerings require customers to be current participants in one of the following programs: EZ-SAVE, Senior Citizen / Disability Lifeline Rate, Physician Certified Allowance Discount, and Life-Support Equipment Discount. Visit program page to learn more or to sign up for one of these qualifying programs.
Income-qualified residential electric customers are eligible for a rebate of up to $225 on the purchase of select air conditioners (Window AC / Wall AC / Portable AC: limit of two units) through the Cool LA Marketplace.
Ways to Save
More Hot Rebates, Cool Savings
Rebates for a pool pump and motor, windows, whole house fans and more – to help you lower your energy bills.
Level Out Your Bills
Monthly billing is here! Sign up for Level Pay to get a predictable bill each month for easy budgeting.
Other Cool LA Programs
Extreme Heat Resources
Download social media images and flyers to help spread the word!