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Consumer Rebate Program

The CRP offers rebates to residential customers to promote the efficient use of energy and water. The program helps customers reduce their bills, save resources, protect the environment, and improve the comfort of their home.

Apply Today

Starting September 28, 2023, LADWP is offering an incentive of up to $1,500 to residential electric customers who purchase and install an electric ENERGY STAR® qualified heat pump water heater. Heat pump water heating systems eliminate harmful CO2 an GHG emissions generated by standard gas hot water heaters. Benefit from cleaner technology and install an ENERGY STAR® qualified hot water heat pump today!

The Consumer Rebate Program (CRP) is available to our residential customers in an effort to promote the use of energy-efficient products. This program is designed to both educate and encourage residential customers to purchase and install qualifying products in their home. For a complete list of available rebates Rebates & Programs.

For questions regarding the Consumer Rebate Program, please review the CRP Fact Sheet, call 1-866 484-0433, Monday through Friday, from 9:00 a.m. to 3:00 p.m., or email [email protected].

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List of Required Documentation


Proof of purchase is required for ALL qualifying items and must be submitted with the application.

The items noted below ALSO require submittal of the additional documentation listed.



Cool Roof     
(except liquid applied coating)
  • Installation Contract
  • Final Approved Building and Safety Permit
ENERGY STAR® Qualified   
Residential Window
  • Installation Contract
  • Final Approved Building and Safety Permit
  • NFRC Label for each window and/or Manufacturer Order Confirmation Sheet
Heating Ventilation and Air  
Conditioning (HVAC) System
  • AHRI Certificate
  • Installation Contract
  • Final Approved Building and Safety Permit
Variable Speed or Variable Flow
Pool Pump and Motor

For a list of qualifying models, see Qualifying Pool Pump and Motor List.

Whole House Fan
  • Home Improvement Contract
  • Final Approved Building and Safety Permit
Central Heat Pump Heating Ventilation and Air Conditioning (CHP HVAC) System
  • AHRI Certificate
  • Final Approved Building and Safety Permit

Homeowners may also receive up to $2,000 in Federal Tax Credit. Visit the Switch Is On to learn more.

ENERGY STAR® Qualified Heat Pump Water Heater
  • Installation Contract
  • Final Approved Building and Safety Permit

Receiving the Rebate

  • Funds are available on a first-come, first-served basis.
  • LADWP reserves the right to inspect and verify the installation of your products prior to releasing your rebate check.


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How to apply

Customers have two options for submitting their application: online or by mail.


  • Log in to your LADWP online account.
  • Upload all supporting documents. Legible electronic copies (PDFs) and photographs (image files) are acceptable.


Consumer Rebate Program Application (PDF form to download, print, and mail in)

  • Review and complete Parts A and B, print, and sign the application.

  • Mail the completed rebate application, a copy of your LADWP bill (Page 1), original proof of purchase (with manufacturer, product make and model number), and any additional required documentation to the CRP Processing Center at the address listed on the application.

  • For your records, we advise you to make a copy of all documents (including application) before mailing.


By applying for an LADWP rebate and/or program, personal information provided may be subject to public disclosure by requesting parties, pursuant to the California Public Records Act.