Get In-Person Help at Your Local Customer Service Center (CSC)
Find your nearest LADWP Customer Service Center below and learn more about each location, including hours and services, by selecting a location. Please note mail payments or other correspondence should NOT be mailed to any of the addresses listed below. Click here for our mailing addresses.
LADWP Customer Service Center Locations
Before Visiting Our Centers
Hours and Appointments
Before visiting a CSC, check the location’s page for hours of operation. Appointments are not required.
Customer Support Saturdays
Get help enrolling in LADWP financial assistance and payment agreements.
Payments
Forms of payment accepted are cash, check, money order, cashier’s check, debit card (Visa or MasterCard), and credit card (Visa or MasterCard only).
Service Animals
Learn more about service animals at LADWP Customer Service Centers or other facilities.
Customer Service Center Locations
San Pedro Customer Service Center is moving!
New location after mid-June 2026:
1931 N. Gaffey Street
San Pedro, CA 90731
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![LADWP sign from Boyle Heights Customer Service Center]()
Customer Service Center
Boyle Heights Customer Service Center
919 S. Soto St. #10 Los Angeles CA 90023 -
![Canoga Park Customer Service Center, street view (store front and side alley)]()
Customer Service Center
Canoga Park Customer Service Center
7229 Winnetka Ave.91306 Los Angeles CA 91306 -
![Front of Central Customer Service Center]()
Customer Service Center
Central Customer Service Center
4619 S. Central Ave. Los Angeles CA 90011 -
![Crenshaw Customer Service Center]()
Customer Service Center
Crenshaw Customer Service Center
4030 Crenshaw Blvd. Los Angeles CA 90008 -
![Front of Hollywood Customer Service Center]()
Customer Service Center
Hollywood Customer Service Center
6547-B Sunset Blvd. Los Angeles CA 90028 -
![Street view of John Ferrero Building from South East Corner, during the day.]()
Customer Service Center
JFB Lobby Customer Service Center
111 N. Hope St. Los Angeles CA 90012 -
![Entrance of Lincoln Heights Customer Service Center]()
Customer Service Center
Lincoln Heights Customer Service Center
2417 Daly St. Los Angeles CA 90031 -
![Entrance of North Hills Customer Service Center]()
Customer Service Center
North Hills Customer Service Center
9154 Sepulveda Blvd. Los Angeles CA 91343 -
![Owens Valley / Bishop Customer Service Center]()
Customer Service Center
Owens Valley / Bishop Customer Service Center
300 Mandich Street Between Fowler and Main (US 395) Bishop CA 93514 -
![Front of San Pedro Customer Service building]()
Customer Service Center
San Pedro Customer Service Center
535 W 9th St. Los Angeles CA 90731 -
![Slauson Customer Service Center]()
Customer Service Center
Slauson Customer Service Center
5928 S. Vermont Ave. Los Angeles CA 90044 -
![Front of Van Nuys Customer Service Center]()
Customer Service Center
Van Nuys Customer Service Center
6550 Van Nuys Blvd. Los Angeles CA 91401 -
![Front entrance of Watts Customer Service Center]()
Customer Service Center
Watts Customer Service Center
1647 E. 103rd St. Los Angeles CA 90002 -
![West Los Angeles Customer Service Center]()
Customer Service Center
West Los Angeles Customer Service Center
1394 S. Sepulveda Blvd. Los Angeles CA 90025 -
![Location Placeholder]()
Customer Service Center
Wilmington Customer Service Center
931 N. Avalon Blvd. Los Angeles CA 90744
Make an appointment
Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices.
Questions Regarding your Account?
Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center.