Customer Service Center

Wilmington Customer Service Center

Additional parking information: City lot in back is free

  • Appointment Required
  • Parking availability
    Street metered
  • EV charging
  • ADA accessibility
    Braille large print available
  • Language support
    Language Line available
  • Community room available
  • Hours
    Wilmington Customer Service Center will be closed Tuesday, June 11, 2024 – Friday, June 14, 2024

Wilmington Customer Service Center address

  • 931 N. Avalon Blvd.
    Los Angeles, CA 90744

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Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. 

Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397. 

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