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Appointment RequiredYes
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Parking availabilityStreet metered
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EV chargingNo
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ADA accessibilityBraille large print availableADA window
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Language supportLanguage Line available
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Community room availableNo
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HoursHollywood Customer Service Center will be closed Monday, July 22, 2024 – Friday, July 26, 2024.
Please visit the following offices for assistance (open for walk ins and appointments).
JFB
111 N. Hope St.
Los Angeles, CA 90012
Crenshaw
4030 Crenshaw Blvd.
Los Angeles, CA 90008
Van Nuys
6550 Van Nuys Blvd
Van Nuys, CA 91401
Hollywood Customer Service Center address
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6547-B Sunset Blvd.
Los Angeles, CA 90028
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Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477.
Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397.
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