Customer Support Saturday - North Hills Customer Service Center (01/27/24)

Our bilingual (Spanish/English) reps will enroll you same-day for:

Low-income discounts – EZ-SAVE

Monthly billing – LEVEL PAY

Up to $18,000 available to pay water and power bills – LIHEAP & LIHWAP

Senior citizen/disability utility bill discount - LIFELINE

Come for a one-on-one consultation on ways to save water, power and money!

 

What to Bring to Enroll:

LIHEAP & LIHWAP

• California Picture I.D.
• Social Security Card
• Current electric bill and current gas bill
• All pages (must cover at least 22 service days with meter reading)
• If applicable, also bring the recent Past Due, Final Call, or Shut-Off Notice from the electric or gas company.
• Provide proof of current monthly incomes for all family members. This must show gross benefit amounts covering the past 30 days.
• Additional documents may be required.

 

LIFELINE

• Proof of age: Copy of driver’s license, ID card, or other acceptable proof of age
• Proof of income: Form 540, SS benefit, SSI benefit, General Relief, CalWORKS/AFDC; Notarized letter
• Proof of disability: A recent certification (last 2 years) signed by a licensed physician
• LADWP bill, Gas bill and Telephone bill

 

As a covered entity under Title II of the American with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities. To ensure availability, 72 hours prior to the event is required. For additional information, please contact 213-367-9768 TDD 1 (800) 432-7397.

*Bilingual Representatives Available