General

    A:  The program offers a rebate for the purchase and installation of a qualifying Electric Vehicle (EV) charger and a rebate for the installation of an EV Meter (a meter dedicated to your EV charger that allows you to receive a special rate discount on energy used to charge your EV). In addition, LADWP offers an additional rebate for customers participating in LADWP’s Lifeline or EZ-SAVE Low-Income Customer Assistance Program. You or a member of your household residing permanently at your residence also need to own or lease a qualifying EV before applying for a rebate.

    A:  Only LADWP account holders (as shown on your LADWP bills for electricity) with an active LADWP electric meter on a residential rate plan can apply for a rebate under the program.

    However, previous program participants may not claim installation costs for chargers previously rebated by LADWP or for additional chargers installed at the same residence. 

    A:  Rebate amounts are as follows:

     

    Eligible Costs

     
     

    Purchase

    Installation

    Max. Rebate Amount

    Charger

    x

    x

    $1,000*

    EV Meter

    N/A

    x

    $250*

    Additional incentive for EZ-SAVE or Lifeline customers

    x

    x

    $500*

    The Residential EV Charger Rebate can be used towards the purchase or installation costs of eligible EV chargers. Eligible costs include the costs of the hardware and installation (such as labor or panels, circuit breakers and meter sockets, electrical conduits, wiring, junction boxes, disconnects, switches, and fuses). The installation must be performed by a licensed electrician in order to claim installation costs. Eligible costs also include permit costs associated with the installation of the charger.

    For the EV Meter, eligible applicants receive a flat rebate amount regardless of actual installation costs.

    *The rebate you may receive from LADWP cannot exceed your actual costs minus any financial incentives you received from third parties.

    A:  LADWP may issue a rebate for the purchase and/or installation of a qualifying charger for a qualifying EV registered with the DMV at your residence. Participants cannot receive more than one EV charger rebate per customer of record per residence.

    LADWP may also issue one EV Meter rebate per residence. Customers may apply for an EV charger rebate or an EV Meter rebate or both, together or separately.

    A:  First, contact an electrician to determine the cost of potentially installing a dedicated EV Meter. You may also want to ask the electrician to inspect your service for adequate capacity to supply a dedicated 240-volt circuit for your charger. Be sure to obtain an itemized quote.

    The next step is to contact an LADWP program specialist at (866) 484-0433 to discuss your rate options and evaluate the cost-effectiveness of installing an EV Meter.

    After you decide how to install and meter your charger, apply for electrical service for your EV charger by completing the Residential EV Charger Request form. This will initiate the process for LADWP to install an EV Meter.

    LADWP recommends that you evaluate the EV discount and the required installation before installing your charging station. This will avoid unnecessary expenses.

    Once your EV Meter has been installed and you have confirmed eligibility by reviewing the program’s terms and conditions, complete all sections of the Residential EV Charger Rebate Program application. Send us the original, signed, and dated application at the address shown below:

    LADWP Residential EV Charger Rebate Program
    P.O. Box 51111, Room 1019
    Los Angeles, CA 90051-0100

    You may also apply online at ladwp.com/residentialevrebate.

    For more information on the special EV discount, please visit here.

    EV Chargers

      A:  Chargers must:

      • Have an input voltage of 240 volts (Level 2)
      • Be certified by a nationally recognized testing laboratory (or NRTL), as recognized by the Occupational Safety and Health Administration (e.g. Underwriters Laboratories) at the time of purchase
      • Be network-capable (LAN/WLAN) (able to connect to the internet via Wi-Fi or Ethernet cable)
      • Have a J1772 connector. Proprietary connectors (i.e. Tesla connector) are not eligible.
      • Be new and unused at the time of purchase
      • Be purchased within 12 months of rebate application submission
      • Wall-mounted and hardwired at the LADWP electric service address provided in the program application. Plug-in chargers are eligible if they are installed hardwired according to manufacturer instructions.

      Chargers that are portable, resold, rebuilt, received from warranty insurance claims or won as a prize are not eligible.

      LADWP has developed LADWP has developed a Qualifying Product List to assist customers in determining eligible charger models under the Program. 

      A:  The Tesla Wall Connector with proprietary Tesla connector is not eligible for a rebate. However, Tesla owners are eligible to apply for a charger rebate if they purchase the Tesla J1772 charger. 

      A:  If no wiring and conduit run is involved, then there is no need for an electrical permit when installing the replacement unit. Please submit proof of permit from the previous installation and a before and after installation picture of the charger.

      A:  The program offers a rebate on the purchase and installation of qualifying EV chargers and a rebate for the installation of an EV Meter (a meter dedicated to your EV charger that allows you to receive a special rate discount on energy used to charge your EV).

      You will not qualify for a rebate on the purchase of the charger if you received it for free (proof of purchase is required by the program), but you may claim installation costs.

      Also, if you own a qualifying EV charger (even if you did not purchase it) and have an EV registered at your residence, you could qualify for an EV Meter rebate. You will have to apply for the rebate within six months of the installation date. Other requirements apply. Please review the program’s terms and conditions for further information.

      Please note that you will not qualify for an EV Meter rebate if the meter was installed at the request of a previous occupant of your current residence.

      Applying

        A:  You must apply within 12 months from the purchase date of a qualifying EV charger. If you are applying for the charger installation (i.e. received a gifted charger) or for the EV Meter rebate only (i.e., without a charger rebate), you must apply within six months from the installation date of the charger or a dedicated EV Meter by LADWP.

        Please note that you must first install the qualifying charger at your residence before you can apply for any of the rebates. Also, you or a member of your household (residing permanently with you) must own or lease a qualifying EV at the time you submit your application as you will need to provide proof of registration.

        A:  Download the Residential EV Charger Rebate Application and Terms and Conditions. Follow the instructions provided under the How to Apply section of the application.

        You may also apply online here.

        A:  

        1. Complete rebate application: Be sure to complete every section of the application and send us the original, signed, and dated application at the address shown below:

          LADWP Residential EV Charger Rebate Program
          P.O. Box 51111, Room 1019
          Los Angeles, CA 90051-0100

          You may also apply online at ladwp.com/residentialevrebate.

           

        2. Proof of EV charger purchase - PAID invoice that includes:
          1. Purchase date
          2. Retailer name, business address, and phone number
          3. EV charger make and model number
          4. Itemized EV charger cost
          5. Payment terms (paid in full - cash, check, credit card, etc.)

             

        3. Proof of EV charger and/or EV Meter installation – PAID invoice that includes:
          1. Labor
          2. Permit costs
          3. Itemized materials and costs: 
            1. Site work (demolition, concrete, etc.)
            2. Utility infrastructure
            3. General electrical work (wire, conduit, etc.)
            4. Panel upgrade or new panel
            5. Charger connection
          4. Payment terms (paid in full - cash, check, credit card, etc.)

             

        4. Proof of permit(s) issued by Los Angeles Department of Building and Safety (LADBS) indicating the installation of an EV Charger with a “Finaled” status demonstrating that you passed inspection.

           

        5. Current DMV registration (EV must be registered to a household member permanently residing at the service address you provide in the application. EV must be registered at the same residence as the applicant). Temporary registration is not accepted.

           

        6. Completed and signed W-9 form (if payee is a business)
           

        Photos Required: Clear pictures in color of the following:

        • Completed charger installation
        • Device nameplate for installed EV charger including serial number, model number,
           manufactured date and certification mark from a nationally recognized testing lab (NRTL), such 
           as Underwriters Labs (UL) or Intertek/Electrical Testing Laboratories (ETL)
        • EV Meter (if installed)

        A:  LADWP uses your email address to communicate status updates about your application. If we do not have your email address, we will only contact you by mail if your application is incomplete or rejected, or if approved, to send your rebate check.

        A:  LADWP will notify you when we've received your application. We will conduct a full review and determine if the application and required documents meet the program's requirements. If so, we will then process your rebate payment and send you a check in the mail, subject to available funding. Funds are available on a first-come, first-served basis.

        Installation Process

          A:  The additional incentive is available for customers participating in LADWP’s Lifeline or EZ-SAVE programs from the date of charger purchase until the issuance of the rebate check. LADWP will verify the applicant’s eligibility at the time of application review and apply the rebate to qualifying applicants.

          A:  You can find information on the permit process on our website here.

          A:  A standard meter records your energy usage (how much energy you use in a given billing period). The EV meter records your energy usage at the time it occurs. The EV Meter is dedicated to your charger and will only measure the energy used to charge your EV.

          LADWP has a special rate discount (optional) for EV customers. The EV rate discount offers lower electricity rates when you charge your EV overnight on weekdays and all day on weekends, while grid utilization is lower. The EV rate discount requires installing a separate EV Meter (in addition to your current house meter). Additional information can be found at here.

          Terms and Conditions

            A:  A charger(s) must remain in service at the location specified on the rebate application for a minimum of six months, unless the primary LADWP electric service account (as shown in the application for the program) is closed during the designated six-month timeframe.

            Customers with an active LADWP electric service account failing to maintain the charging stations in service for six months will have to reimburse LADWP the rebate amounts received under the program.

            A:  Yes, we frequently conduct site inspections to ensure the chargers have been installed in accordance with an approved rebate application.

            DISCLAIMER:

            The information provided in this FAQ is a summary of the terms and conditions of the Residential EV Charger Rebate Program. In case of any discrepancy between this fact sheet and the terms and conditions of the Residential EV Charger Rebate Program, the terms and conditions will prevail.