Customer Support Saturdays

Get help enrolling in financial assistance programs.  


April 20, May 18, & June 15 
9 a.m. to 2 p.m.


At three LADWP Customer Service Centers:


  • 4030 Crenshaw Blvd. Los Angeles CA 90008

North Hills

  • 9154 Sepulveda Blvd. North Hills CA 91343


  • 1647 E. 103rd St. Los Angeles CA 90002


Our bilingual (Spanish/English) representatives will enroll you same-day for:
•    Low-income discounts – EZ-SAVE 
•    Monthly billing – LEVEL PAY 
•    Senior citizen/disability utility bill discount - LIFELINE

What to Bring to Enroll:

•    Proof of age:
      o    Copy of driver’s license, ID card, or other acceptable proof of age
•    Proof of income: 
      o    Form 540, SS benefit, SSI benefit, General Relief, CalWORKS/AFDC
•    Notarized letter
•    Proof of disability:
      o    A recent certification (last 2 years) signed by a licensed physician
•    LADWP bill, Gas bill and Telephone bill

ADA Information and Requests
As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities. To ensure availability, 72 hours prior to the event is required. For additional information, please contact (213) 367-9768, TDD 1 (800) 432-7397.