Customer Support Saturdays

Get help enrolling in financial assistance programs.  

When:

February 10 & 24, 2024
March 9 & 23, 2024
9 a.m. to 2 p.m.
 


Where:

At three LADWP Customer Service Centers:

Crenshaw (*with PACE)

  • 4030 Crenshaw Blvd. Los Angeles CA 90008

North Hills (*with Maravilla Foundation)

  • 9154 Sepulveda Blvd. North Hills CA 91343

Watts (*with PACE)

  • 1647 E. 103rd St. Los Angeles CA 90002

*PACE and Maravilla Foundation are local service providers that sign up customers at specific zip codes for state programs - LIHEAP and LIHWAP - that provide up to $18,000 to pay off utility bills.

To find out whether PACE or Maravilla Foundation is your local service provider, check the zip codes at the bottom.


What:

Our bilingual (Spanish/English) representatives will enroll you same-day for:
•    Low-income discounts – EZ-SAVE 
•    Monthly billing – LEVEL PAY 
•    Up to $18,000 available to pay water and power bills – LIHEAP & LIHWAP 
•    Senior citizen/disability utility bill discount - LIFELINE

What to Bring to Enroll:

LIHEAP & LIHWAP
•    California Picture I.D.
•    Social Security Card
•    Current electric bill and current gas bill
      o    All pages (must cover at least 22 service days with meter reading)
      o    If applicable, also bring the recent Past Due, Final Call, or Shut-Off Notice from the electric or gas company.
•    Provide proof of current monthly incomes for all family members. This must show gross benefit amounts covering the past 30 days. 
•    Additional documents may be required.
•    Current rent receipt or mortgage statement

Lifeline
•    Proof of age:
      o    Copy of driver’s license, ID card, or other acceptable proof of age
•    Proof of income: 
      o    Form 540, SS benefit, SSI benefit, General Relief, CalWORKS/AFDC
•    Notarized letter
•    Proof of disability:
      o    A recent certification (last 2 years) signed by a licensed physician
•    LADWP bill, Gas bill and Telephone bill

ADA Information and Requests
As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities. To ensure availability, 72 hours prior to the event is required. For additional information, please contact (213) 367-9768, TDD 1 (800) 432-7397.


PACE and Maravilla Foundation 
*PACE and Maravilla Foundation are local service providers that sign up customers in specific zip codes for state programs - LIHEAP and LIHWAP - that provide up to $18,000 to pay off utility bills.

To find out whether PACE or Maravilla Foundation is your service provider, call them or look for your zip code below.

List of zip codes for PACE and Maravillla Foundation Service Areas:

PACE Service Areas

90001-03 90037 90401-11 90050-55 90094
90006-09 90038-39 90501-10 90057 90210-12
90011-15 90266-67 90723 90059-62 90220-24
90017 90272 90745-47 90064 90231
90020 90277-78 91502-03 90749 90245
90021 90291 91505-06 91201-10 90247-51
90024-25 90292 91521-23 90066-69 90254
90027-29 90294-96 91526 90070-76 90043-49
90030

90301-11

91603 90077-78  
90036 90312 91608

90079

 

Maravilla Service Areas

90004-05 90022-23 90056 90201-02 90263-64
90010 90026 90058 90230 90265
90016 90031-35 90063 90232 90270
90018-19 90040-42

90065

93590-91

90290

90293 91030-31 91313 91507-08 91365-66
90640 91040-43 91316 91510 93563
91001 91046 91321-22 91601-02 93584
91003 91066 91324-26

91604-07

93586

93534-36 91114-18 91337 91754-55 91376
93539 91214 91340 91775-76 91380-87
93543-44 91221-22 91342-45 91778 91390
93550-53 91224-26 91350-51 91801-03 91392-96
91356-57 91301-04 91352-53 93243 91401-12
91423 91305 91354-55 93510 91416
91006-12 91306-07 91426 93532  

91016-17

91308-09 91436 91356-57  
91020-21 91310 91501 91361-62  
91023-25 91311-12 91504 91364  
91077 91330-31 91609-10 91367  
91101-10 91333-35 91614-17

91372