Customer Service Center

JFB Lobby Customer Service Center

  • Parking availability
    Libreng paradahan sa site
  • EV charging
    Oo
  • ADA accessibility
    Magagamit ang Braille malaking print
    Email Address *
    Bintana ng ADA
  • Language support
    Mga Reps ng Espanyol
  • Community room available
    Hindi
  • Hours
    Lunes - Biyernes: 9:00 a.m. hanggang 5:00 p.m. (saradong pista opisyal)

JFB Lobby Customer Service Center address

  • 111 N. Hope St.
    Los Angeles, CA 90012

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Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. 

Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397. 

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