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Open Monday through Friday from 9:00 a.m. to 5:00 p.m. (closed holidays). You can make an appointment to visit a Customer Service Center near you by calling 1-888-999-0477. 

Please note: this telephone number is solely for the purpose of booking an appointment to visit one of our offices. Specific questions regarding your LADWP account can be answered by calling our Customer Contact Center at 1-800-342-5397.