Customer Service
Your one-stop shop for self-service resources and information on starting service, utility usage, services and outages.
Programs and Rebates
Discover a variety of rebates and programs designed to help you save energy, water and money.
Assistance Programs
We're here to help. Learn about resources to help customers who have fallen behind on their bills or need bill assistance.
Rates
Learn more about your water or power rates and find out about other rates that may fit your specific household's lifestyle.
About Your Services
Learn more about electric safety
Electric Safety
What if the power lines are down?
Learn more about your Water Quality
Water Quality
The Los Angeles Department of Water and Power (LADWP) diligently works to ensure consistent water quality
Residential News
Event
Customer Support Saturday
Come for a one-on-one consultation on ways to save water, power and money!
Campaign
We're Here to Help
Find the resources you need to help you stay current on your payments. Learn more about LADWP Cares.
Tax Credits for Energy Efficiency
Don’t overlook money-saving tax credits. Federal tax credits can help homeowners boost their savings on qualifying energy-efficient improvements.
Money-Saving Conservation Tips
Small, easy changes to your water and energy usage can add up to big savings! Check out a few simple tips to live a more conservation-focused lifestyle at home.
Leased/Rented Residential Properties
Residential tenants required to take responsibility for their landlord’s LADWP debt balance in order to start or maintain service on after May 5, 2021, are encouraged to fill out our online form.
Report a Problem
Report scam, fraud, utility theft, tampering and waste
Get Support
Find the resources and assistance you need to manage your account or report a problem.