Customer Service
Your one-stop shop for self-service resources and information on starting service, utility usage, services and outages.
Programs and Rebates
Discover a variety of rebates and programs designed to help you save energy, water and money.
Assistance Programs
We're here to help. Learn about resources to help customers who have fallen behind on their bills or need bill assistance.
Rates
Learn more about your water or power rates and find out about other rates that may fit your specific household's lifestyle.
About Your Services
Electric Safety
What if the power lines are down?
Water Quality
The Los Angeles Department of Water and Power (LADWP) diligently works to ensure consistent water quality
Residential News
Customer Support Saturday - Dec. 9
Come for a one-on-one consultation on ways to save water, power and money!
Tool Helps Gauge Energy Use
Learn more about the new tool that helps you assess your home energy use.
We're Here to Help
Find the resources you need to help you stay current on your payments. Learn more about LADWP Cares.
Report a Problem
Report scam, fraud, utility theft, tampering and waste
Get Support
Find the resources and assistance you need to manage your account or report a problem.